Hyperscalers often present challenges such as opaque pricing structures, limited support options, and over-engineered tools that can complicate management for mid-sized businesses. The usage-based billing and egress fees can make budgeting difficult, while support often relies on self-help resources. Additionally, the complexity of these platforms can lead to vendor lock-in, creating long-term dependencies on proprietary tools.

Hyperscalers are designed for massive scale, which can lead to a lack of simplicity for mid-market organizations. While they offer high resilience and quick provisioning times, they often fall short in providing predictable pricing and hands-on support. Tailored solutions, such as Cloud as a Business (CaaB), can offer a more aligned experience that focuses on reducing risk and enhancing clarity.

Mid-market businesses should prioritize predictable pricing, accessible support, and a straightforward user experience when choosing a cloud provider. It's important to consider how well the provider's offerings align with their specific needs, as a more tailored platform can often provide a clearer path forward without the complexities associated with hyperscalers.